

1:1 Coaching

UTAP Funded

Skills future credit claimable

Upto 90% Course Fee Subsidy for SG/PR

Globally Renowned Trainer

High Success Rate
Course Description
The PSM II course leverages liberating structure to help understand various stances of scrum master in addition to various other activities and discussions. In this course, students work on real-life cases in a group setting.
Key Objective
- What makes an effective Scrum Master
- How to support the Scrum Team
- How to support the organization
- Challenges of middle management
- Dealing with complexity and impediments
- Measurement in Scrum
- Successful product delivery and “Done”
- Facilitation techniques
- How to apply Scrum Values and Principles for decision making.
- Understanding Servant Leadership
- Tips and Techniques for Scrum Masters to work with a wider organization.
Schedule
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Course Outline
Seasoned agilists are all set to help organizations realize superior ways of implementation and execution.
Effects on the organization of a successful Scrum Master
- Scrum is a framework that highlights the problems with existing processes within an organization. It creates ample transparency so that people can Inspect and Adapt for improvements.
- Here you will learn:
How Scrum Master creates an environment where Scrum Teams thrive.
How Scrum Master facilitates discussions with the rest of the organization that do not impede the Scrum Team.
How Scrum Master will help the organization to adapt to Scrum to deliver business impact.
Dealing with complexity and servant leadership
- Most of the Product Development happens in the complex domain. Typical, traditional, predictive management/leadership styles impede creativity of individuals which is necessary to find solutions to complex problems.
- Here you will learn:
Scrum Master’s contribution as a Servant Leader
How to implement Scrum and empirical processes to address complex problems.
Dealing with team conflict
- Any group of people has to go through a journey before it becomes a team. Often this journey is explained using the Tuckmans model. However, when there are people with different skills, experience, opinions and backgrounds, some conflict is deemed to happen.
- Here you will learn:
The different levels of conflict
What is the role of Scrum Master in dealing with conflicts at each level
How can Scrum Master help teams navigate through conflicts to deliver business results.
Removing impediments
- Scrum Guide states that the Scrum Master is accountable for improving the effectiveness of the Scrum Team. The Scrum Master does so by removing any impediments that hinder the growth of the team.
- Here you will learn:
What are the impediments?
Which impediments the Scrum Master should remove and which to leave for the Scrum Team to take care of.
How can Scrum Master help teams navigate through conflicts to deliver business results.
Facilitation techniques
- One important skill that the Scrum Master has to have is facilitation. There are numerous situations where a team gets stuck such as a business problem, technical solution or even a conflict. A Scrum Master has to help the team to get past that by effective facilitation.
- Here you will learn:
What are different facilitation techniques
Liberating Structures
The Importance of a “Done” Increment
- If Scrum is to be reduced to one and only one purpose then it would be to create a “Done” increment. It is not enough to have a “Done” increment every few sprints.
- Here you will learn:
What makes an increment “Done”
What can help teams identify their Definition of “Done”
How Scrum Master facilitates creation of “Done” Increments
The Sprint Goal
- Often, Scrum Team members keep working on individual tasks without having any clarity “WHY” they are doing “WHAT” they are doing, throughout the Sprint.
- Here you will learn:
What is the Sprint Goal?
How is commitment associated with a Sprint Goal?
Scrum Master’s role in facilitating creation of meaningful Sprint Goals.
Refresh the purpose of the Scrum Events
- Every Scrum event is an opportunity to Inspect and Adapt. However, in the long run they turn out to be just motions done to meet some requirements of the framework without any real Inspection and Adaptation happening.
- Here you will learn:
To bring the focus back on the purpose of the event.
Use facilitation techniques to make the events more meaningful.
The role of management in Scrum
- Scrum Guide does not specifically call out management or management roles within Scrum. But management is needed for an organization. So how is management handled with Scrum?
- Here you will learn:
Distribution of management in Scrum
Self-managing team
How Scrum Master creates an environment for self-management.
Successful product delivery
- Scrum does not solve your problems, it only makes visible the current efficacy of your system. How do we ensure successful product delivery when the current system is inefficient? And what do we really mean by successful product delivery?
- Here you will learn:
What it means to deliver a successful product.
How can Scrum Masters help Product Owners to deliver successful products.
Helping PO and Developers to embrace complexity and uncertainty of product development.
Facilitating the use of empirical approaches for successful product delivery.
Measurement in Scrum
- What gets measured can be improved. However, not everything that can be measured, matters. As a Scrum Masters, knowing what metrics and measurements makes sense to the growth of the team is really important.
- Here you will learn:
Measuring the success of Scrum
Outcomes vs Outputs
Focus on value
How to support the Product Owner
- One service that Scrum Master provides is towards the Product Owner. Product Owners are often limited by their availability for the Scrum Team or their understanding of the empirical approach to product development.
- Here you will learn:
Helping Product Owners to embrace empirical product development
Help Product Owner to manage Product Backlog
Support Product Owner to deliver business value.
Understanding the challenges of middle management
- Management within an organization has its own challenges while adopting agile/Scrum. They often don’t see their place in any of these frameworks, which results in fear and anxiety; thus not enough support for implementing Scrum.
- Here you will learn:
To help management see their role in Scrum adoption
Understand their needs, challenges and pains
Help them understand which parts of their role can be shared within the Scrum Team accountabilities.
Scrum Master as a change agent
- One important aspect of the Scrum Master role is to be the torch bearer for change within an organization. Scrum Master has to inculcate habits and behaviours that would enable the organization to thrive in a complex environment.
- Here you will learn:
How to promote a Scrum-friendly culture
Levels of impediments and removing impediments in the way of change.
Different levels where Scrum Master can operate as a change agent.
Prerequisites
There are no prerequisites to attend the Advanced Professional Scrum Master Training and or to take up the exam. However, it is always recommended that you go through the Scrum Guide very well.
Download Brochure
We offer 2-day-II training, aimed at beginning Scrum Masters, that can lead to your Advanced Professional Scrum Master Certification. Advanced Scrum Masters have a difficult role to perform. If you are new to this role, don’t know where to start?
Certification Assessment
Over the 2 days of the Scrum Training, students will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating an environment for agility to thrive.
After the Course Completion
- The password to take the PSM II assessment – $250
- 2nd attempt for PSM I assessment is free – $250
- 40% discount on the PSM III assessment – $200
- Lifetime validity of your certificate – No renewal charges for certification.
- High Success rate
- Join Our Dynamic Community
- Training from Recognized Trainer
- Post-workshop support by the Coaches
Testimonials
Our clients praise us for our great results, personable service, expert knowledge, and on-time delivery. Here are what just a few of them had to say:




Funding & Price Chart
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Individual Sponsored Company Sponsored* (Banking and Finance) Company Sponsored* (Non Banking and Finance) Singaporeans age 40 and above (90% funding) Singaporeans age below 40 and all PRs (80% funding) Singaporeans age 40 and above (90% funding) Singaporeans age below 40 and all PRs (80% funding) (No Funding) Full Course Fee before GST $2,500.00 $2,500.00 $2,500.00 $2,500.00 $2,500.00 7% GST $175.00 $175.00 $175.00 $175.00 $175.00 Total Course Fee $2,675.00 $2,675.00 $2,675.00 $2,675.00 $2,675.00 Less: IBF Funding $2,407.50 $2,140.00 $2,250.00 $2,000.00 NA Net Fee Payable $267.50 $535.00 $425.00 $675.00 $2,675.00
Training FAQ's
To be a Professional Scrum Master™, you have to undertake the Professional S
The professional scrum master training certification is a highly regarded and in-demand certification offered by Scrum Alliance, a non-profit membership organization that promotes the adoption and productive use of Scrum. Benefits of the PSM-II certification are as follows:
- Scrum Master is one of the highest paying jobs in the U.S. according to The Washington Post.
- Recruiters frequently search for this certification on resumes, and you can use it to make your resume more marketable.
- PSM-II certification demonstrates that you have a complete understanding of Scrum and know how to apply its principles in the workplace.
- PSM-II certification will help you build on your basic knowledge of Scrum and Agile to enhance the implementation of these methodologies.
crum Master™ course, post- that, pass the Professional Scrum Master™ Certification examination.
Achieving PSM-II certification will help you demonstrate an advanced level of knowledge and experience in this field.
Scrum is now being applied in industries beyond IT. A certified professional’s demand has increased tenfold, even beyond his/her current industry experience.
There are numerous career opportunities for certified professionals as they remain relevant and marketable across various industries.
This certification will widen your career opportunities in any organization that employs Agile practices.
Attending the 2 days workshop and completing all of the learning objectives will help you gain the certification.
At the end of this training, you will be able to:
- Resolve difficult project management situations as a ScrumMaster
- Broaden the impact of Scrum across the organization
- Extend Agile and Scrum beyond a single team
- Utilize your learning to gain recognition and status as the local Agile expert in your company
- Help your company adopt Scrum and Agile principles and support executives committed to Agile values
- Apply your knowledge on the job and bring change in your organization to make your Scrum teams more productive
Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee.
Anyone attempting the PSM II should have advanced Scrum knowledge, in-depth Scrum experience and/or have taken the Professional Scrum Master course prior to taking this assessment.
Please send in an email to enquiry@agilitics.sg, and we will answer any queries you may have!